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Missed Call to Text Follow-Up

When a call to your practice goes unanswered, an automatic text goes out immediately with a link to book or start a chat. No patient sits on hold with nothing. No missed call quietly turns into a lost appointment.

How The Automation Runs

1. A call comes into the practice's business line
and goes unanswered

2. GoHighLevel detects the missed call and identifies the caller's phone number

3. An automatic text is sent within seconds, with a short message and a link to book or chat

4. If the patient responds or clicks the link, the conversation routes into the practice's unified inbox for staff to pick up

5. If there's no response, a single follow-up reminder text goes out after a set delay

6. Every message is logged to that patient's contact record automatically

Is This For You?

Patients calling during busy hours or after hours get voicemail instead of a person

You have no real way of knowing how many missed calls turn into lost patients

Your front desk can't realistically call back every missed call the same day

You want an instant first response without adding staff

Book a Strategy Call

See what one connected system could do for your practice.

Book a Strategy Call